So, what is new for 2017?
We are in the process of upgrading our specialist insurance computer software. This will enable us to do a lot of things previously inaccessible to us:
- Vehicle registration lookup
- Postcode lookup
- Emailing directly from client record – that will be a massive time saver
- Better access to client records
- More commercial insurance quotations available online
We are also undertaking a review of our current insurer panel. We have already changed our provider of legal expenses insurance and will be looking to add and delete where this will improve service to our clients.
Entering our 31st year, we are still looking forward whilst remaining proud of our history.