Author: Sue

THE SMART HOME COMETH

While the use of telematics in cars is nothing new, extending the technology into the home marks a significant change for our customers and for household insurance. Smart technology in the home is wide-ranging – security systems; fridges that re-order your favourite foods when stocks…

Halloween advice

Whether you’re trick-or-treating with the children, attending a bonfire or staying firmly indoors, your home, family and business are all exposed to some seriously scary risks during Halloween. Some local police services report antisocial crime rates increasing by over 50% at this time of year, with…

How’s your credit rating?

And what does your credit rating have to do with the cost of insurance? Quite a lot, actually. With the amount of information now available, “thanks” to the internet, insurance companies are now able to drill down into this to pick and choose who they…

Employing family members?

Employers’ Liability Insurance is compulsory for all businesses who employ any people (paid or unpaid). But what if your workers are members of your family? Under the terms of the Employers’ Liability (Compulsory Insurance) Act 1969, employers are exempt if they are: family businesses, i.e. if all of…

Complaints to the Financial Ombudsman Service

Figures from the Financial Ombudsman Service have revealed that Direct Line Group, via the business name UK Insurance, was the most complained about provider in the first half of 2017. The insurer received 1,447 new general insurance complaints during the period. These complaints exclude PPI. Aviva was the next most…

5 major causes of electrical fires

For all the ways we rely on electricity, we also invite the risk of fire into our properties through everyday use. In no particular order, here are five of the most common causes of electrical fires in homes and small commercial premises. Are you making any of…

Uninsured vehicles on the increase

The Motor Insurers’ Bureau (MIB) has reported an increase in the number of claims made following accidents with uninsured drivers, for the first time in a decade. According to MIB it has seen the number of claims against uninsured drivers reduce by more than 50%…